In the world of packaging, first impressions matter—and they’re not just visual. The tactile experience of a product’s packaging can significantly influence a consumer’s perception of quality and value. Enter soft touch finishes, a premium enhancement that adds a velvety, luxurious feel to packaging materials. Whether it’s the smooth exterior of a high-end cosmetic box or the subtle grip of a tech gadget’s casing, soft touch finishes are redefining how brands connect with their audiences.
But what exactly are soft touch finishes? At their core, soft touch finishes are specialized surface treatments applied to packaging materials to create a luxurious, velvety texture that enhances both aesthetic appeal and tactile experience. Unlike standard glossy or matte finishes, soft touch finishes offer a unique combination of visual sophistication and a pleasant, cushioned feel that invites consumers to engage with a product physically.These finishes come in two primary forms: soft touch lamination and soft touch coating, each with unique processes and benefits.

The appeal of soft touch finishes lies in their ability to transform ordinary packaging into something extraordinary. For instance, a simple cardboard box can become a premium vessel for a high-end product with the right finish. This tactile quality taps into consumer psychology—studies suggest that 64% of consumers are influenced by packaging texture when making purchasing decisions (Packaging Digest, 2022). The finish not only elevates the product’s perceived value but also differentiates it in a crowded marketplace where visual and sensory cues play a critical role in brand recognition.
Soft touch finishes are versatile, applicable to a range of substrates including paper, cardboard, and certain plastics. They’re commonly used in business cards, brochures, luxury packaging, and high-end product packaging to create a premium brand image. Brands leverage this finish to communicate quality and exclusivity, making it a staple in industries where first impressions matter. For example, a soft touch finish on a perfume box can evoke the same sense of elegance as the fragrance inside, aligning the packaging with the product’s identity.
The science behind soft touch finishes involves advanced materials like polyurethane films (for lamination) or specialized polymers (for coatings), engineered to provide durability alongside their signature texture. These materials are carefully selected to balance functionality—such as resistance to scratches or fingerprints—with the desired sensory experience. As packaging continues to evolve beyond mere protection into a marketing tool, soft touch finishes have emerged as a powerful way to captivate consumers and reinforce brand loyalty.
What is Soft Touch Lamination?
Soft touch lamination is a process that involves bonding a thin, specialized film to a substrate—typically paperboard or cardstock—to create a smooth, velvety surface. This film, often made from polypropylene or polyester, is infused with a soft-touch additive during manufacturing, giving it that signature tactile appeal. The result? Packaging that feels luxurious and looks sophisticated, with a matte finish that resists fingerprints and scratches.
How It Works
The lamination process begins with printing your design onto the substrate. Next, a laminating machine applies the soft touch film using heat and pressure, ensuring a seamless bond. This method enhances durability while adding a premium texture. It’s commonly used for rigid boxes, folding cartons, and product sleeves, making it a favorite in industries like electronics and luxury goods.

Benefits of Soft Touch Lamination
- Enhanced Durability: The film adds a protective layer, guarding against wear and tear.
- Luxury Appeal: The velvety texture signals high quality, perfect for premium brands.
- Visual Elegance: Its matte finish reduces glare and enhances color depth.
For example, consider the packaging for a high-end smartphone. The outer box often features soft touch lamination to convey sophistication while protecting the contents during shipping. Brands like Samsung have adopted this finish to elevate their unboxing experience, turning a simple act into a memorable moment.
Limitations
- Cost: The additional film and machinery can increase production expenses.
- Design Constraints: Overly intricate designs may require precise alignment during lamination.
Despite these trade-offs, soft touch lamination remains a go-to for businesses aiming to stand out. Its ability to combine aesthetics with functionality makes it a versatile choice across industries.
What is Soft Touch Coating?
Unlike lamination, soft touch coating is a liquid-based finish applied directly to the packaging surface. This coating—typically a water- or UV-based polymer—is sprayed or rolled onto the substrate and then cured, creating a silky, matte texture. It’s a flexible option that works on a variety of materials, from paper to plastic, and is often used for lightweight packaging like cosmetic tubes or retail bags.
How It Works
The process starts with a printed substrate. The soft touch coating is then applied using a coating machine, followed by curing (via heat or UV light) to harden the finish. The result is a uniform, tactile layer that enhances the material without adding significant bulk.
Benefits of Soft Touch Coating
- Flexibility: It can be applied to curved or irregular surfaces, unlike lamination.
- Cost-Effectiveness: No film is required, reducing material costs.
- Customization: It pairs well with printing techniques like embossing or foil stamping.
Take cosmetic packaging as an example. Brands like NARS use soft touch coating on their sleek, minimalist boxes to create a luxurious feel that complements their bold designs. The coating’s adaptability makes it ideal for smaller, uniquely shaped packages.
Limitations
- Durability: It’s less protective than lamination, making it prone to scratches over time.
- Application Time: Curing adds a step to production, potentially slowing timelines.
Soft touch coating shines in scenarios where budget and design flexibility are priorities. Its versatility ensures it remains a popular choice for brands seeking a premium touch without breaking the bank.
Key Differences Between Soft Touch Lamination and Coating
Choosing between soft touch lamination and coating depends on your packaging goals. While both deliver that coveted velvety texture, their processes, costs, and outcomes differ significantly. Let’s break it down.
Process Comparison
- Lamination: Involves adhering a pre-made film to the substrate using heat and pressure. It’s a physical bonding process.
- Coating: Applies a liquid layer that’s cured into a solid finish. It’s a chemical transformation.
Durability
- Lamination: Offers superior protection, resisting scratches, moisture, and wear. Ideal for products requiring robust packaging, like electronics.
- Coating: Less durable, better suited for short-term use or lightweight items like retail bags.
Cost
- Lamination: Higher upfront costs due to film and equipment, averaging $0.10–$0.20 per square foot.
- Coating: More affordable, typically $0.05–$0.15 per square foot, depending on volume.
Design Flexibility
- Lamination: Best for flat surfaces; complex shapes can complicate film application.
- Coating: Adapts to curves and contours, making it ideal for unique designs.
Comparison Table
Feature | Soft Touch Lamination | Soft Touch Coating |
---|---|---|
Process | Film bonding | Liquid application |
Durability | High (scratch-resistant film) | Moderate (prone to wear) |
Cost | $0.10–$0.20/sq ft | $0.05–$0.15/sq ft |
Flexibility | Flat surfaces | Curved/irregular surfaces |
Design Flexibility | Limited to film textures | Customizable textures/colors |
Real-World Scenarios
- Luxury Jewelry Box: Lamination ensures durability and a premium feel for repeated handling.
- Perfume Sample Card: Coating offers a cost-effective, tactile finish for a one-time-use item.
Understanding these differences helps you align your choice with your brand’s needs, budget, and audience expectations.
Applications of Soft Touch Finishes in Packaging
Cosmetics and Beauty
In the cosmetics industry, soft touch finishes elevate packaging to match the luxury of the products inside. Brands like L’Oréal use soft touch lamination on perfume boxes to create a velvety feel that mirrors the elegance of their fragrances. The finish enhances shelf appeal, encouraging customers to pick up the product—a critical factor, as 70% of beauty purchases are influenced by packaging (Cosmetics Business, 2021). For skincare lines, soft touch coating adds a tactile element to jars and tubes, reinforcing the sensory experience of self-care.
Jewelry and Watches
Jewelry and watch brands rely on soft touch finishes to protect and present their delicate items. Tiffany & Co., for example, uses soft touch lamination on its iconic blue boxes, ensuring durability while maintaining a premium feel. The texture complements the sparkle of diamonds or the gleam of a watch face, creating a cohesive luxury experience. Coatings are also used for inner linings, providing a soft cradle for fragile pieces during transit.
Electronics
Electronics brands like Apple incorporate soft touch finishes to enhance unboxing, a key part of their customer experience. Soft touch lamination on iPhone boxes offers a premium texture that signals quality, while resisting wear during shipping. The finish’s fingerprint resistance keeps packaging clean, aligning with the brand’s sleek aesthetic. This tactile appeal has helped Apple turn unboxing into a viral phenomenon, boosting brand loyalty.

Food and Beverage
In food and beverage, soft touch finishes elevate gourmet or gift packaging. Godiva uses soft touch coating on chocolate gift boxes, adding a luxurious feel that matches the indulgence of the product. The finish withstands handling in retail settings, while its matte look enhances printed designs like holiday motifs. This application taps into the trend of premium gifting, where packaging drives 65% of purchase decisions (FMCG Insights, 2022).
Gift and Retail
Gift and retail packaging benefits from soft touch finishes’ versatility. Seasonal boxes for retailers like Macy’s use soft touch coating to create memorable unboxing experiences, driving repeat purchases. The finish’s ability to pair with bold prints or embossing makes it ideal for limited-edition runs, while its tactile appeal encourages customers to share their experiences online— amplifying brand reach in the social media age.
Soft Touch Lamination vs. Other Techniques
Soft Touch vs. Gloss Lamination

- Texture: Soft touch lamination offers a velvety, smooth texture, whereas gloss lamination provides a shiny, sleek surface.
- Appearance: Soft touch lamination gives a subtle, non-reflective matte finish, perfect for luxury products. In contrast, gloss lamination creates a high-shine, reflective look that can make colors pop.
- Use Case: Soft touch is preferred for products with a premium, elegant image, while gloss lamination is used for products requiring vibrant, eye-catching packaging.
Soft Touch vs. Matte Lamination
- Texture: Soft touch lamination stands out due to its velvety feel, which is softer and more luxurious compared to the simple matte texture.
- Visual Impact: Both provide a non-glossy finish, but soft touch lamination adds a sense of luxury and richness that matte lamination lacks.
- Durability: Soft touch lamination typically offers better protection against scratches and wear, making it a more durable option for high-end products.
Design Considerations for Soft Touch Finishes
Color Vibrancy
Soft touch finishes can mute color vibrancy due to their matte nature. Lamination diffuses light, softening hues, while coatings may slightly darken tones. To maintain vibrancy, use bold, saturated colors in the base design and test samples—Pantone’s Color Bridge tool can help predict outcomes. Overprinting with UV ink can also enhance contrast.
Printing Compatibility
Not all printing methods pair well with soft touch finishes. Offset and digital printing work best, as their inks adhere reliably before lamination or coating. Screen printing can be tricky, as thick inks may interfere with adhesion. Pre-treat substrates with primers for optimal results, and avoid glossy inks that clash with the matte finish.
Design Tips
Keep designs simple to let the texture shine—overly busy graphics can overwhelm the tactile effect. Test finishes on small runs to check alignment and color fidelity. Pair soft touch with embossing or foil stamping for added depth, and always request physical proofs to ensure the final product meets expectations.
Cost and Durability of Soft Touch Finishes
Cost Factors
Costs vary by method, material, and scale. Lamination’s film and equipment drive prices higher($0.15–$0.30 per unit), while coating’s liquid efficiency lowers costs($0.08–$0.15 per unit). Order size impacts pricing—bulk runs reduce per-unit costs by 20-30%. Specialty options like eco-friendly films add 10-15% to expenses.
Durability
Lamination lasts longer, resisting abrasion and moisture for years, ideal for long-shelf-life products. Coatings wear faster but suffice for short-term use, with UV-cured options offering better longevity. Maintenance—avoiding harsh cleaners—extends both finishes’ life.
Budgeting Strategies
Start with small test runs to refine choices without overspending. Negotiate bulk discounts with suppliers, and opt for standard films or coatings to cut costs. Balance durability needs with budget—coating suits short-term campaigns, while lamination fits premium, durable goods.
Environmental Considerations and Sustainability
Eco-Friendly Options
Water-based coatings and recyclable polyurethane films offer greener alternatives. Brands like Burt’s Bees use these to align with eco-conscious consumers, reducing VOC emissions and waste. Biodegradable options are emerging, though less common due to cost.
Market Trends
Sustainability drives demand—78% of consumers prefer eco-friendly packaging (Statista, 2023). Soft touch finishes adapt with plant-based coatings and recycled substrates, meeting this shift. Brands adopting these options see a 15% sales boost among green-minded buyers.
Challenges
Traditional coatings rely on solvents with high environmental impact, and lamination films are hard to recycle. Transitioning to sustainable alternatives requires investment in R&D and supply chain shifts, but consumer pressure is accelerating change.
Future Outlook for Soft Touch Finishes in Packaging
Innovative Materials
Bio-based films and coatings made from cornstarch or algae promise sustainability without sacrificing texture. These materials, still in development, could dominate by 2030 as costs drop and scalability improves.
Technological Advancements
Smart packaging—embedding sensors or QR codes—pairs with soft touch finishes for interactive experiences. Advances in 3D printing may soon allow custom textures, blending form and function in new ways.
Market Growth
The sustainable packaging market, including soft touch finishes, is projected to hit $300 billion by 2028 (MarketsandMarkets, 2023). As luxury and eco-trends converge, these finishes will play a key role in growth.
Conclusion
Soft touch lamination offers a unique combination of luxury, durability, and visual appeal, making it an ideal solution for brands looking to elevate their packaging. From creating a memorable sensory experience to providing superior protection, soft touch lamination can significantly enhance how customers perceive and interact with your product.
Ready to elevate your packaging? Visit BrillPack or contact our expert to explore customized soft touch solutions tailored to your brand’s needs.
Contact for a Free Consultation!